The profiles of the digitally excluded and vulnerable were created on the basis of research conducted by Česko.Digital as part of the Digital Inclusion project. This project addresses the question of how to improve the digital competences of people with low digital literacy who also face other forms of social exclusion.
For our project, we selected a cross-section of the total 3 million people in the Czech Republic who are affected by some form of social exclusion and low digital literacy. We focus on children from excluded localities, socio-economically disadvantaged people (including Roma communities) and the elderly.
794 questionnaires collected
The questionnaires were collected electronically and on paper with the help of social workers.
61 interviews
We conducted dozens of in-depth interviews in cooperation with NGOs.
30+ participating non-profits
We have involved over 30 non-profit organizations that provide social services.
15+ volunteers involved
A team of expert volunteers from the Česko.Digital community worked on the research.
5 digital areas
Digital competences were mapped according to the European DigiComp 2.2 model.
7+1 digital profiles
We have compiled seven digital profiles and one probe using digital ethnography.
We hope that the profiles created will be a valuable source of information for the creation of services aimed at increasing digital literacy. We anticipate that non-profit organisations, government and independent design teams could benefit from them. At the same time, the profiles can serve social and outreach workers to better understand the digital needs of their clients.Other possible uses: writing applications for funding (grants), designing courses and continuing education, developing digital services for commercial companies, etc.